Welcome! Please ensure you are logged in (top right of this screen) prior to choosing any of the options below. Failure to login prior to submitting your request may lead to a delay in support assistance. Please choose from the options below if you need assistance with PropertyIntel. Thank you!
{"xsrfToken":"f620655d8f520b96e4bfb37c1467ca8d1e48be88_lout","branding":{"id":"7","key":"api","name":"PropertyIntel Support","portalBaseUrl":"/servicedesk/customer/portal/7","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/7/1011","theme":{"headerBGColor":"#fefefe","headerLinkColor":"#292929","headerLinkHoverColor":"#cfa600","headerLinkHoverBGColor":"#cfa600","headerBadgeColor":"#cfa600"}},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/689595a4-9982-4317-ae0b-13bfb12e9603/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIyNDMzZmNmNS02OTAwLTQ1NWYtYTMyYi05ZDM5MTdlYmVkZGQiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjY4OTU5NWE0LTk5ODItNDMxNy1hZTBiLTEzYmZiMTJlOTYwMyI6WyJyZWFkIl19LCJleHAiOjE3NDQxMjgxMDEsIm5iZiI6MTc0NDEyNzUwMX0.z77OmO0hFmJUEVBxP0uhylXGUp0s1UNFGkmjEofCFoQ&client=2433fcf5-6900-455f-a32b-9d3917ebeddd&mode=fit","logoId":"689595a4-9982-4317-ae0b-13bfb12e9603","isLogoAvailable":true,"helpCenterTitle":"Welcome to your IT Help Center","sharedPortalName":"IT Help Center","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"en-US":{"helpCenterTitle":"Welcome to your IT Help Center","sharedPortalName":"IT Help Center","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#679b76","helpCenterTitleColor":"#ffffff","useDefaultBanner":true,"isBannerAvailable":false,"hasTopBarBeenSplit":false},"portal":{"id":"7","key":"api","projectId":10243,"serviceDeskId":7,"name":"PropertyIntel Support","description":"<p>Welcome! Please ensure you are logged in (top right of this screen) prior to choosing any of the options below. Failure to login prior to submitting your request may lead to a delay in support assistance. <br> Please choose from the options below if you need assistance with PropertyIntel. <br> Thank you!</p>","portalBaseUrl":"/servicedesk/customer/portal/7","reqTypes":[{"id":"115","name":"Licensing and billing questions","descriptionHtml":"","callToAction":"Licensing and billing questions","introHtml":"<p>Choose this if you have questions about licensing or billing.</p>","icon":10648,"iconUrl":"https://youraspire.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10648","groups":[27],"key":""},{"id":"116","name":"Product trial questions","descriptionHtml":"","callToAction":"Product trial questions","introHtml":"<p>Trying out our product and want more information? Select this and we'll be happy to answer your questions.</p>","icon":10653,"iconUrl":"https://youraspire.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10653","groups":[27],"key":""},{"id":"119","name":"Report an issue","descriptionHtml":"","callToAction":"Report an issue","introHtml":"<p>Tell us the problems you're experiencing.</p>","icon":10657,"iconUrl":"https://youraspire.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10657","groups":[27],"key":""},{"id":"121","name":"Suggest improvement","descriptionHtml":"","callToAction":"Suggest improvement","introHtml":"<p>See a place where we can do better? We're all ears.</p>","icon":10651,"iconUrl":"https://youraspire.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10651","groups":[27],"key":""},{"id":"114","name":"Technical support","descriptionHtml":"","callToAction":"Technical support","introHtml":"<p>Need help installing, configuring, or troubleshooting? Select this to request assistance.</p>","icon":10632,"iconUrl":"https://youraspire.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10632","groups":[27],"key":""},{"id":"118","name":"Emailed request","descriptionHtml":"","callToAction":"Emailed request","introHtml":"<p>Request received from your email support channel.</p>","icon":10639,"iconUrl":"https://youraspire.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10639","groups":[],"key":""}],"reqGroups":[{"id":27,"name":"General"}],"orderMapping":{"27":[114,115,116,119,121]},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"aec5549a-5745-3dc5-b9aa-74f065f40e78","appLinkName":"System Confluence","appLinkUrl":"https://youraspire.atlassian.net/wiki","spaceKey":"API","spaceName":"Property Intelligence Support","spaceUrl":"https://youraspire.atlassian.net/wiki/spaces/API","isServer":false},"labels":[],"projectKey":"API","serviceDeskId":7,"kbLinkDomainURLs":["https://youraspire.atlassian.net"]},"createPermission":true,"portalAnnouncement":{"portalId":7,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"API","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIyNDMzZmNmNS02OTAwLTQ1NWYtYTMyYi05ZDM5MTdlYmVkZGQiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpjb2xsZWN0aW9uOnVwbG9hZC1wcm9qZWN0LTEwMjQzIjpbInJlYWQiLCJjcmVhdGUiLCJ1cGRhdGUiXSwidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3NDQxMjg3MDEsIm5iZiI6MTc0NDEyNzUwMX0.XmmTovH9n3UCUz1lCt9GvJ3gOrXIZEL7o3XnIZMUXtM","targetCollection":"upload-project-10243","endpointUrl":"https://api.media.atlassian.com","clientId":"2433fcf5-6900-455f-a32b-9d3917ebeddd","tokenDurationInMins":20},"categories":{"categoriesSupported":true,"categories":[]}},"sharedPortal":{"name":"IT Help Center","description":"<p>Welcome to the help center - we're here to help! Raise a request from the options provided.</p>","kbs":{"kbEnabled":true,"appLinkUrl":"https://youraspire.atlassian.net/wiki","kbLinkDomainURLs":["https://youraspire.atlassian.net"]}},"portalWebFragments":{"headerPanels":[{"params":{},"key":"com.atlassian.plugins.atlassian-connect-plugin:jsd-status-page__sd-portal-header-create_request","name":"sd-portal-header","html":"<div class=\"ap-container\" id=\"ap-jsd-status-page__sd-portal-header-create_request\">\n\n <div class=\"ap-content \" id=\"embedded-jsd-status-page__sd-portal-header-create_request\"></div>\n <script class=\"ap-iframe-body-script\">\n (function(){\n var data = {\n \"addon_key\":\"jsd-status-page\",\n \"uniqueKey\":\"jsd-status-page__sd-portal-header-create_request\",\n \"key\":\"sd-portal-header-create_request\",\n \"moduleType\":\"webPanels\", \"moduleLocation\":\"servicedesk.portal.header.create_request\", \"title\":\"sd-portal-header\", \"cp\":\"\",\n \"general\":\"\",\n \"w\":\"\",\n \"h\":\"\",\n \"url\":\"https://jsd-status-page.us-west-1.prod.public.atl-paas.net/portal-header/7?xdm_e=https%3A%2F%2Fyouraspire.atlassian.net&xdm_c=channel-jsd-status-page__sd-portal-header-create_request&cp=&xdm_deprecated_addon_key_do_not_use=jsd-status-page&lic=none&cv=1001.0.0-SNAPSHOT&jwt=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJxc2giOiJmOGJlNDgxYWQzMzA0NTBhYjNiNmZmYjI1Yjc4NmUxMGI3MDExN2VjY2RiNjdjNGUzMGM0MzMzNDI0NzFmNDM0IiwiaXNzIjoiamlyYTphNTdmNDhjYS0xOTE1LTQyMTItYTRlNS1iN2MyNTM2MTQ2NDMiLCJjb250ZXh0Ijp7fSwiZXhwIjoxNzQ0MTI4NDAxLCJpYXQiOjE3NDQxMjc1MDF9.m-JTMsciwVfKefcRuyyH8Zd4bsIUcsbNEkA03iAq0qI\",\n \"contextJwt\": \"eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJxc2giOiJjb250ZXh0LXFzaCIsImlzcyI6ImppcmE6YTU3ZjQ4Y2EtMTkxNS00MjEyLWE0ZTUtYjdjMjUzNjE0NjQzIiwiY29udGV4dCI6eyJ1cmwiOnsiZGlzcGxheVVybCI6Imh0dHBzOlwvXC95b3VyYXNwaXJlLmF0bGFzc2lhbi5uZXQiLCJkaXNwbGF5VXJsU2VydmljZWRlc2tIZWxwQ2VudGVyIjoiaHR0cHM6XC9cL3lvdXJhc3BpcmUuYXRsYXNzaWFuLm5ldCJ9LCJqaXJhIjp7InByb2plY3QiOnsia2V5IjoiQVBJIiwiaWQiOiIxMDI0MyJ9fX0sImV4cCI6MTc0NDEyODQwMSwiaWF0IjoxNzQ0MTI3NTAxfQ.9b8Brm4-9VvwPODfzrsWHxxCyLKWZGi7kp5lKxDHTDE\", \"structuredContext\": \"{\\\"url\\\":{\\\"displayUrl\\\":\\\"https://youraspire.atlassian.net\\\",\\\"displayUrlServicedeskHelpCenter\\\":\\\"https://youraspire.atlassian.net\\\"},\\\"jira\\\":{\\\"project\\\":{\\\"key\\\":\\\"API\\\",\\\"id\\\":\\\"10243\\\"}}}\",\n \"contentClassifier\":\"\",\n \"productCtx\":\"{\\\"project.key\\\":\\\"API\\\",\\\"project.id\\\":\\\"10243\\\",\\\"servicedesk.serviceDeskId\\\":\\\"7\\\"}\",\n \"timeZone\":\"America/Chicago\",\n \"origin\":\"https://jsd-status-page.us-west-1.prod.public.atl-paas.net\",\n \"hostOrigin\":\"https://youraspire.atlassian.net\",\n \"sandbox\":\"allow-downloads allow-forms allow-modals allow-popups allow-popups-to-escape-sandbox allow-scripts allow-same-origin allow-top-navigation-by-user-activation allow-storage-access-by-user-activation\", \"apiMigrations\": {\n \"gdpr\": true\n }\n}\n;\n if(window.AP && window.AP.subCreate) {\n window._AP.appendConnectAddon(data);\n } else {\n require(['ac/create'], function(create){\n create.appendConnectAddon(data);\n });\n }\n }());\n</script>\n\n</div>\n"}],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}